Privacy policy

Privacy Policy

At UNO MOMENTO, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make (or attempt to make) a purchase, we collect information such as:

  • Your name

  • Billing and shipping address

  • Payment information (processed securely by our payment providers)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Screen orders for potential risk or fraud

  • Improve and optimise our website

  • Share updates or marketing communications (only if you’ve opted in)

Your information helps us deliver your moments with care.

Sharing Your Information

We share your personal information only with trusted third parties who help us operate our store, such as:

  • Payment processors

  • Shipping and delivery partners

  • Website and analytics providers

These partners are required to protect your information and use it only to perform their services.

We may also share information if required by law or to protect our rights.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and help us understand how our website is used.

You can manage or disable cookies through your browser settings at any time.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, or unless we are legally required to keep it for longer.

Your Rights

If you are a resident of the UK, EU, or certain other regions, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask for your personal data to be deleted

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted here.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 unomomento@www.unobymomento.com

We’re always happy to help.