Terms of service

Terms of Service

Welcome to UNO MOMENTO. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

These terms apply to all visitors, customers, and users of the site.

General Conditions

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time, in accordance with applicable laws.

Products & Services

All products available through UNO MOMENTO are subject to availability.
Many of our pieces are made to order, which means they are created especially for you.

We take great care to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours will be perfectly accurate.

Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • Payment is authorised at the time of purchase

  • You understand processing and delivery timeframes as outlined in our Customer Care page

We reserve the right to cancel or limit orders if we believe they are fraudulent, incorrect, or violate these terms.

Pricing & Availability

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products at any time without liability.

Shipping, Returns & Exchanges

Shipping, delivery timelines, returns, and exchanges are outlined in our Customer Care and Returns & Exchanges policies.

By placing an order, you agree to these policies.

Personalised Items

Personalised items are made specifically for you and your chosen details.
Please review all initials, dates, and customisations carefully before completing your order.

Unless faulty or incorrect, personalised items are non-refundable.

Intellectual Property

All content on this website — including text, images, logos, designs, and graphics — is the property of UNO MOMENTO and may not be used, copied, or reproduced without our written permission.

Limitation of Liability

UNO MOMENTO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by law.

Nothing in these terms limits your statutory rights.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

Contact Information

If you have any questions about these Terms of Service, please contact us:

📧unomomento@www.unobymomento.com

We’re always happy to help.